Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Alta Ignite ("Company," "we," "our," or "us"), you ("User," "you," or "your") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Alta Ignite. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Description of Services

Alta Ignite provides digital marketing and revenue acceleration services, including but not limited to:

• Digital marketing strategy and consulting
• Search engine optimization (SEO) services
• Pay-per-click (PPC) advertising management
• Content marketing and creation
• Marketing automation and analytics
• Conversion rate optimization
• Business intelligence and reporting

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws
• Not engage in any fraudulent or illegal activities
• Respect intellectual property rights
• Not interfere with the proper functioning of our services
• Cooperate with our team and provide necessary access and information

4. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Fees are due according to the payment schedule in your contract
• Late payments may incur additional charges
• All fees are non-refundable unless otherwise specified
• You are responsible for all applicable taxes
• We reserve the right to suspend services for non-payment

Price changes will be communicated with at least 30 days' notice for ongoing services.

5. Intellectual Property Rights

Our Property: All content, materials, and intellectual property created by Alta Ignite remain our property unless specifically transferred in writing.

Your Property: You retain ownership of your existing intellectual property and grant us necessary licenses to perform our services.

Work Product: Ownership of work product created during our engagement will be specified in your service agreement.

Neither party may use the other's intellectual property without explicit written permission.

6. Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to:

• Maintain strict confidentiality of all client information
• Use confidential information solely for providing services
• Implement appropriate security measures
• Not disclose confidential information to third parties
• Return or destroy confidential information upon request

7. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the fees paid for services in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee specific results from our services
• You acknowledge that marketing results can vary based on numerous factors
• We are not responsible for third-party platform changes or policies

8. Warranties and Disclaimers

Our Warranties: We warrant that our services will be performed with professional skill and care in accordance with industry standards.

Disclaimers: Except as expressly stated, our services are provided "as is" without warranties of any kind, express or implied.

We disclaim all warranties regarding specific results, performance metrics, or business outcomes from our services.

9. Termination

Either party may terminate the service relationship:

• With written notice as specified in the service agreement
• Immediately for material breach of these Terms
• Immediately for non-payment of fees
• For any reason with appropriate notice period

Upon termination, all outstanding fees become immediately due, and both parties must return confidential information.

10. Indemnification

You agree to indemnify and hold harmless Alta Ignite from any claims, damages, or expenses arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• Infringement of third-party rights by your content or materials
• Your negligent or wrongful acts

11. Governing Law and Disputes

These Terms are governed by the laws of New York State, without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiation between the parties
• Mediation if negotiation fails
• Binding arbitration as a last resort

12. General Provisions

Entire Agreement: These Terms, together with your service agreement, constitute the entire agreement between the parties.

Severability: If any provision is found unenforceable, the remaining provisions will continue in full force.

Assignment: You may not assign your rights or obligations without our written consent.

Force Majeure: Neither party is liable for delays or failures due to circumstances beyond their reasonable control.