You are probably here because you want a straight answer, not a booking link for a call with somebody who will then need to loop in somebody else. Send a note to the right inbox below and a real human on our team writes back the same way. No chatbot, no discovery call gate, no sales script quietly guiding the conversation. If you would rather just start, the signup takes about two minutes and the first design meeting lands in your calendar the same week.
Pick the one that fits and write in plain English. We do not need a project brief, a form to be filled in triplicate, or a discovery call scheduled before we can reply. A short paragraph is enough for us to write back with something useful.
hello@altaignite.com
The best inbox to land in if you are weighing us up, wondering whether we would fit your business, or you want a specific proposal against your current site rather than a generic PDF. Every note here is read by a senior team member, replied to inside one business day, and answered without a sales script.
Email new projectssupport@altaignite.com
Already with us? The fastest path is your dashboard, where every request, revision and file already lives. For anything that does not fit there, this inbox is monitored during working hours by the same team who built your site, not a shared help desk in a different timezone.
Email supportpartners@altaignite.com
Affiliate, referral, integration, agency partnership, press mention, podcast invitation or speaking request. Short pitch, plain English, and a real reply within a business day whether it is a fit or not.
Email partnerships
A contact page is only as good as what happens after you hit send. We have watched too many founders spend an evening writing a thoughtful note into a nobody@ inbox and never hear back, so these are the three things we hold ourselves to on every reply.
One business day reply, guaranteed
Every inbox above is read by a senior human during working hours, Monday to Friday. If we miss the SLA in a given week we say so publicly on the status page, because a promise nobody enforces is not a promise.
No sales script, no discovery call gate
You will get a proper written answer to a proper written question. Nobody is going to try to book a thirty minute intro call before you receive a straight reply. Send us the actual thing you are worried about and you will get the actual answer.
Real humans in your working hours
The team is distributed across London, Manchester and Lisbon, so somebody is at a desk from before your morning coffee until after your afternoon one. You always know who you are messaging by name.
Ownership, cancellation, pricing, revisions, hosting, team makeup, timelines. All of it is written down in plain English on the FAQ, so you can read it alone at eleven at night before deciding whether to hit reply. If yours is not on the list, that is exactly what the inbox is for.
Pick a plan and get kicked off inside 24 hours. The first month has a 14 day money back guarantee, so signing up costs less than a discovery meeting.